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Customer Success

Turn Customer Wins Into Proof That Expands

Capture every success story automatically. Identify your advocates. Prove the value you deliver at every renewal.

The CS Proof Problem

You're sitting on gold, but can't mine it.

Success Stories Get Lost

Your team celebrates wins on calls, but nobody captures them. Three months later, the story is forgotten.

Advocates Are Invisible

You know who loves you, but there's no system to identify, track, or activate your best advocates.

Can't Prove Your Value

Renewals and expansions stall because you lack documented proof of the outcomes you've delivered.

How AdamX Helps

Turn every customer interaction into captured value.

Every
win captured

Automatic Story Capture

AI listens to success calls and QBRs, extracting wins, metrics, and quotable moments in real-time.

AI-powered
advocate scoring

Champion Identification

Automatically surface your happiest customers based on sentiment, engagement, and success signals.

Renewal
proof ready

Value Documentation

Build a living record of outcomes delivered—ROI, time saved, goals achieved—for every account.

Higher
expansion rates

Expansion Enablement

Arm expansion conversations with proof of value delivered. Turn success into upsell ammunition.

What You'll Achieve

Never lose another customer success story
Know exactly who your best advocates are
Arm renewal conversations with documented value
Turn happy customers into references without asking
Prove ROI at every QBR automatically

CS Workflows Powered by Proof

QBR Preparation

Auto-generate value summaries for every quarterly business review, pulling wins from the past 90 days.

Renewal Defense

When procurement pushes back, pull up documented outcomes and ROI in seconds.

Expansion Conversations

Show how much value you've delivered to build the case for expanding the relationship.

Reference Requests

When sales needs a reference, you know exactly who to ask—and they've already said great things.

Works With Your CS Stack

AdamX integrates with your existing tools—Gainsight, ChurnZero, Totango, Gong, and more. No workflow changes required.

GainsightChurnZeroTotangoGongChorus
Capture Every Win

Stop Losing Success Stories

See how AdamX helps CS teams capture, document, and leverage customer success.